Service Desk Technician - The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal disruption to the organization''s operations. HOURS WILL VARY - SHIFT BASEDDuties and Responsibilities:- Incident Logging: Accurately log and categorize incidents and service requests in a ticketing system, SERVICE NOW, ensuring all relevant information is captured. - Issue Triage: Assess and prioritize incidents and service r…